Legal

Privacy Policy

This policy explains how Strategic Sourcing Consult Limited collects, uses, stores, protects, and shares personal and business information across the website and procurement platform.

Privacy Scope

Applies to visitors, registered users, suppliers, organizations, financiers, teams, and platform administrators.

We do not sell personal information. We use data to provide secure procurement workflows, support users, meet legal obligations, and improve the platform.

Introduction

Strategic Sourcing Consult Limited respects your privacy and is committed to protecting personal, business, procurement, and account information shared through our website, platform, and services.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, create an account, publish tenders, submit bids, upload documents, use subscription services, communicate with us, or access any of our procurement, supplier, organization, financier, contract, payment, reporting, or consulting features.

By using our website or platform, you agree to the practices described in this Privacy Policy.

Who This Policy Applies To

This Privacy Policy applies to:

Website visitors
Registered suppliers
Registered organizations
Financiers
Administrators
Procurement team members
Evaluators, reviewers, and approvers
Users invited by suppliers or organizations
People who contact us through forms, email, phone, or other channels
Clients, consultants, partners, and service providers

Information We Collect

We may collect different types of information depending on how you use the platform.

Account and identity information may include full name, email address, phone number, login credentials, role or account type, organization or supplier name, job title, department, profile photo where provided, account status, and verification status.

Business and organization information may include company registration details, tax identification information, business address, ownership and director information, sector, category, business profile details, supplier compliance records, organization procurement profile information, licenses, certificates, and supporting documents.

Procurement and tender information may include tender notices, tender documents, bid submissions, technical and financial proposals, bid prices, bid versions, tender addenda, clarifications, Q&A records, evaluation records, award notices, contract records, payment records, invoice information, finance requests, and supporting documents.

Uploaded Documents

Users may upload documents such as:

Company registration certificates
Tax documents
Trading licenses
Director identification documents
Compliance certificates
Tender attachments
Bid documents
Contracts
Invoices
Receipts
Payment evidence
Finance documents
Other procurement or business records

Payment And Billing Information

Where paid plans or billing features are used, we may collect subscription plan details, billing contact information, payment status, transaction references, invoice and receipt records, payment gateway response data, renewal records, cancellation records, failed payment records, and trial status information.

We do not intentionally store full payment card details unless this is required and handled through a secure, compliant payment provider.

Usage, Technical, And Communication Information

We may collect usage and technical information such as IP address, browser type, device information, operating system, pages visited, login activity, last login time, session records, actions performed on the platform, upload activity, error logs, audit logs, and security events.

When you contact us, we may collect your name, email address, phone number, message content, support requests, inquiry details, attachments submitted with communication, and follow-up records.

How We Collect Information

We collect information when you:

Visit the website
Register for an account
Update your profile
Upload documents
Publish tenders
Submit bids
Create contracts, invoices, or payment requests
Submit finance requests
Subscribe to a plan
Contact us through forms, email, or phone
Use dashboards, reports, messaging, or notifications
Accept invitations to join a team
Interact with platform features

We may also receive information from authorized administrators, organizations, suppliers, financiers, consultants, payment providers, or other users acting within permitted platform workflows.

How We Use Information

We use collected information to:

Create and manage user accounts
Verify users, suppliers, organizations, and documents
Provide tender discovery, tender publishing, and bid submission tools
Support supplier onboarding and compliance review
Support organization procurement workflows
Manage contracts, awards, payments, finance requests, and reports
Enable role-based access and permissions
Process subscriptions, billing, invoices, receipts, renewals, and cancellations
Send important platform notifications
Respond to inquiries and support requests
Improve platform performance and user experience
Generate analytics and reports
Maintain audit trails and activity records
Detect fraud, misuse, security incidents, and unauthorized access
Enforce platform terms, policies, and legal obligations
Comply with applicable laws, regulations, procurement rules, and lawful requests

Legal And Business Basis For Processing

We process information where it is necessary for:

Providing our services
Managing contracts or user agreements
Supporting legitimate business and procurement interests
Meeting legal, regulatory, tax, audit, accounting, and compliance obligations
Protecting platform security and preventing fraud
Responding to user requests or support needs
Obtaining consent where required

Sharing And Disclosure Of Information

We do not sell personal information.

We may share information where necessary with registered organizations reviewing supplier bids or documents, suppliers participating in tender or payment workflows, financiers reviewing finance requests where applicable, authorized team members, evaluators, reviewers, approvers, administrators, payment processors, technical service providers, professional advisers, auditors, consultants, legal representatives, and competent authorities where required by law.

Access to shared information may depend on role, permissions, tender participation, account ownership, verification status, or workflow involvement.

Tender, Bid, And Procurement Confidentiality

Procurement workflows may involve sensitive and confidential information.

We apply role-based access controls to help ensure suppliers can access their own submitted bids, organizations can access tenders and bids linked to their procurement activities, evaluators and committee members access only assigned evaluation records, administrators access information needed for review and support, and public users only see information published for public viewing.

Users remain responsible for ensuring that confidential information is shared only with authorized persons.

Public Information

Some information may be publicly visible where published or approved for public access, including public tender notices, public tender details, public award notices, public supplier profiles where enabled, public organization profiles where enabled, and general business information submitted for public visibility.

Do not submit information for public publishing if it is confidential or should not be disclosed.

Cookies And Similar Technologies

We may use cookies and similar technologies to keep users signed in, maintain session security, remember preferences, improve website performance, understand site usage, and protect against misuse and unauthorized access.

You can manage cookies through your browser settings, but some platform features may not function properly if cookies are disabled.

Data Storage And Security

We take reasonable technical, administrative, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include authentication controls, role-based permissions, secure file storage, access restrictions, activity logs, audit trails, encryption where appropriate, security monitoring, backup procedures, and file validation.

No digital system is completely secure, and we cannot guarantee absolute security. Users must also protect their account credentials and devices.

Data Retention

We retain information for as long as necessary to provide platform services, maintain user accounts, support procurement records and audit trails, comply with legal, tax, accounting, regulatory, and contractual obligations, resolve disputes, enforce terms and policies, and maintain security and fraud prevention records.

Some records, especially procurement, bid, contract, payment, finance, audit, and compliance records, may need to be retained even after an account is closed.

Your Rights And Choices

Depending on applicable law, you may have rights to:

Access your personal information
Correct inaccurate information
Update your account details
Request deletion of certain information
Object to or restrict certain processing
Request a copy of your information
Withdraw consent where processing is based on consent
Manage communication preferences

Some requests may be limited where information is required for legal, audit, procurement, contractual, dispute resolution, or security purposes.

Account And Document Updates

You are responsible for ensuring that personal, supplier, organization, director, compliance, billing, and document information remains accurate and current.

Where documents expire, become invalid, or are replaced, you should update them promptly.

We may mark records as expired, pending review, rejected, verified, suspended, or inactive depending on platform workflows.

Email, Notifications, And Communications

We may send account notices, tender alerts, bid updates, award notices, contract reminders, payment reminders, finance repayment reminders, subscription and billing notices, trial expiry notices, security alerts, policy updates, support responses, and marketing or informational messages where permitted.

You may be able to manage some notification preferences, but essential service, billing, legal, and security messages may still be sent.

Third-Party Links And Services

Our website or platform may contain links to third-party websites, tools, payment gateways, maps, hosting providers, analytics tools, email services, or other integrations.

We are not responsible for third-party privacy practices, content, security, or availability. You should review third-party privacy policies before using their services.

International Access And Processing

Our platform may be accessed by users across Africa and beyond. Information may be stored, processed, or transferred using service providers or infrastructure located in different jurisdictions.

Where cross-border processing occurs, we aim to use appropriate safeguards consistent with applicable legal requirements.

Children's Privacy

Our platform is intended for business and professional use. It is not intended for children.

We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we may delete or restrict it.

Business Transfers

If Strategic Sourcing Consult Limited undergoes a merger, restructuring, acquisition, partnership, transfer of assets, or similar business transaction, information may be transferred as part of that transaction, subject to appropriate confidentiality and legal safeguards.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we may notify users through the website, platform, email, or account notices. Continued use of the platform after changes means you accept the updated Privacy Policy.

Contact Us

For questions about this Privacy Policy or privacy-related requests, contact Strategic Sourcing Consult Limited at Plot 2702, Block 244, Nyangweso Road, Muyenga, Kampala, Uganda.

Email: [email protected]

Phone: +256 759 000 847 or +256 752 432 111

Privacy questions?

Contact SSCL about privacy, account records, or platform information.

Our team can help with privacy-related requests, data updates, account questions, and platform communication preferences.